Privacy Policy
Privacy Policy
Last Updated: 02/12/2025
Altium Health ("Company," "we," "us," or "our") values your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, protect, and disclose your information when you use our website and related services ("Site"). This Privacy Policy is available at https://www.altiumhealth.com/privacy-policy.
1. Scope of This Privacy Policy
This Privacy Policy applies to all users of the Site and Services. It is specific to this Site and does not apply to any of our other websites, applications, or offline services.
BY USING THE SITE OR SERVICES, YOU CONSENT TO THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.
2. Personal Information We Collect
We may collect the following categories of "Personal Information":
Contact Information: Name, mailing address, email, phone number.
Other Identifiers: IP address, social media usernames, passwords, authentication information.
Demographic Information: Gender, age, employment, and salary details.
Geolocation Data: Approximate location from your device.
Internet Activity: Browsing history, search records, and interactions with our Site.
Commercial Information: Products or services purchased, viewed, or considered.
Audio/Visual Data: Photos, videos, and other uploaded media.
Inferences: Profile data reflecting preferences, behavior, and trends.
3. How We Use Your Information
We use your Personal Information for the following purposes:
Service Delivery & Account Management: Provide access to our Site, services, and customer support.
Analytics & Improvements: Improve user experience, analyze trends, and troubleshoot issues.
Marketing & Promotions: Offer relevant products, promotions, and advertisements (opt-out available).
Security & Fraud Prevention: Detect, prevent, and address unauthorized access or misconduct.
Legal Compliance: Fulfill obligations under applicable laws and regulations.
WE DO NOT SELL, RENT, OR LEASE YOUR INFORMATION TO THIRD PARTIES FOR THEIR OWN MARKETING PURPOSES.
4. How We Collect Information
We collect Personal Information through:
Direct Input: Forms, surveys, and user-provided data.
Automated Technologies: Cookies, web beacons, and tracking technologies.
Third-Party Sources: Public records, social media, and business partners.
5. Sharing of Personal Information
We share Personal Information only when necessary:
Service Providers: Hosting, payment processing, analytics, and security vendors.
Corporate Transactions: Mergers, acquisitions, or business transfers.
Legal & Compliance: To comply with law enforcement or legal obligations.
SMS CONSENT IS NOT SHARED WITH THIRD PARTIES FOR MARKETING PURPOSES.
6. Cookies and Online Tracking
We use cookies and similar tracking technologies to enhance your experience. You may control cookies via your browser settings.
We also use Google Analytics and other tools to analyze usage. To opt out, visit: Google Analytics Opt-Out.
7. Privacy Policy – SMS Communications
At Altium Health, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This section of our Privacy Policy outlines how we handle your information, including details regarding SMS communications.
Information We Collect and How We Use It
When you interact with Altium Health, we may collect the following personal information:
Contact Information: Name, phone number, email address, and mailing address when you provide it to us for appointment scheduling, service inquiries, or other communications.
Health-Related Information: Information relevant to your care, treatment, and health management when you engage with our medical and behavioral health services.
Communication Preferences: Your consent to receive SMS messages, email notifications, or phone calls regarding your appointments, care updates, or administrative matters.
We use this information to:
Schedule and confirm appointments.
Send reminders for upcoming appointments.
Provide updates related to provider availability, office closures, or changes to group therapy sessions.
Respond to your inquiries and provide customer support.
SMS Consent and Data Protection
If you consent to receive SMS messages from Altium Health, you agree to receive text messages related to appointment scheduling, reminders, and updates about our services. These messages are intended to keep you informed about your care and administrative updates.
We do not sell, share, or disclose your SMS consent or phone number to any third parties or affiliates for marketing purposes.
Your contact information is used solely for the purpose of providing healthcare-related communications as outlined in this policy.
Standard message and data rates may apply depending on your mobile carrier and plan.
Message frequency may vary based on your appointments and interactions with our office.
Opting Out & Support
You may opt out of receiving SMS messages from Altium Health at any time by replying STOP to any of our messages. If you need assistance or have questions about our messaging service, reply HELP or contact our office directly at +1(801) 613-9843.
For more information on how we handle your personal data, please review our full Privacy Policy at: www.altiumhealth.com/privacy-policy. By using our services, you agree to the terms outlined in this policy.
Opt-In Sample Message:
If you consent to receive SMS from Altium Health, you agree to receive appointment reminders, updates on closures, and other communication by SMS from us. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit www.altiumhealth.com/privacy-policy to see our privacy policy and terms and conditions.
Opt-Out Sample Message:
Thank you for opting out of SMS messages from Altium Health. To opt back in at any time, reply START. You will receive no additional messages.
Help Sample Message:
Thank you for contacting Altium Health. We will be in touch with you soon to help. For immediate assistance please visit our website www.altiumhealth.com, or call us at +1 (801) 613-9843, or email us at help@altiumhealth.com.
8. Security Measures
We implement industry-standard security measures to protect your Personal Information. However, no online transmission is 100% secure. Users provide information at their own risk.
9. Data Retention Policy
We retain Personal Information as long as necessary to provide services and comply with legal requirements. Users may request data deletion by contacting help@altiumhealth.com.
10. User Rights & Choices
Depending on your location, you may have the right to:
Access, update, or delete your Personal Information.
Opt out of marketing communications.
Restrict processing of your data under certain conditions.
To exercise these rights, email us at help@altiumhealth.com.
11. Children's Privacy
Our Site is not intended for children under 13, and we do not knowingly collect Personal Information from minors.
12. Processing in the United States
By using our Site, you consent to the transfer and storage of your information in the United States.
13. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. Please review their policies before submitting any information.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the updated "Last Updated" date. Continued use of our Site after changes take effect constitutes acceptance of the revised policy.
15. Contact Information
For questions or concerns regarding this Privacy Policy, contact us at:
Altium Health
7181 S Campus View Dr. Suite 1A
West Jordan, UT 84084
801-613-9843
help@altiumhealth.com
For the full privacy policy, visit: https://www.altiumhealth.com/privacy-policy.
16. Access and Visibility
To ensure accessibility and transparency, this Privacy Policy is linked in the footer of every page on our website and included near all consent forms where Personal Information is collected.